Testing your Telus connection
Telus sells PureFibre, a fibre-to-the-home service, mainly in British Columbia and Alberta and in a growing number of Ontario and Quebec cities. Most PureFibre plans are symmetrical; the 1.5 Gbps plan advertises about 940 Mbps to 1 Gbps of upload. Plans come with unlimited data.
This test detects your provider automatically and measures download, upload, ping, jitter and latency under load against the nearest server on Cloudflare's network. Enter your plan speed under the result to see the percentage you really get.
Telus speeds by plan
| Plan | Download | Upload |
|---|---|---|
| PureFibre 500 | 500 Mbps | 500 Mbps |
| PureFibre 1 Gig | 1,000 Mbps | 1,000 Mbps |
| PureFibre 1.5 Gig | 1,500 Mbps | about 940 to 1,000 Mbps |
| PureFibre 3 Gig and 5 Gig (select areas) | 3,000 to 5,000 Mbps | same as download |
Tiers and upload speeds vary by province; check your plan in the My Telus app. Checked on 31 October 2026; tiers change and vary by address, so confirm on the Telus website.
What result should you expect?
With a gigabit port, a wired test should show about 900 to 940 Mbps both ways on a 1 Gig or faster plan. Multi-gig plans need a 2.5 or 10 Gbps port to show their full speed.
Measure your connection now. Start the test
Common reasons for slow Telus speeds
- Testing over Wi-Fi: see fibre slow on Wi-Fi.
- Multi-gig plan, gigabit device: see is gigabit internet worth it.
- Red light on the fibre modem: read red LOS light.
- Extenders: test plugged into the main Telus router.
Before contacting Telus support
- Restart the Telus router (and the fibre box if separate).
- Run wired tests and note both directions.
- Check service status in the My Telus app.
- If speeds stay below your plan, check for traffic throttling, then contact support with your saved results.
More help: slow internet: causes and fixes and all providers we cover.
Sources
SpeedFibre is an independent website, not affiliated with Telus. The provider's name is used only to describe the service being tested.
Frequently asked questions
Is Telus PureFibre symmetrical?
Most PureFibre plans have equal upload and download. The 1.5 Gig plan advertises a lower upload of about 940 Mbps to 1 Gbps.
Does Telus PureFibre have a data cap?
Telus advertises unlimited data on its PureFibre home internet plans.
What ping should I get on Telus fibre?
To a nearby server, a wired test usually shows 5 to 15 ms on fibre.
